01 Who We Are
Mada Software & AI ("we", "us", "our") is a software development business operated by Hazem Khodier, accessible at https://madanl.com.
We develop and distribute MadaAudit — a professional PC audit, diagnostics, and label-printing application for IT technicians and refurbishment shops.
For privacy-related inquiries, contact us at: info@madanl.com
02 Information We Collect
We collect information in two ways:
A — Via the Contact Form (madanl.com)
- Your name and email address
- The plan you are interested in (optional)
- Any message you voluntarily send
This information is used solely to respond to your inquiry and process license purchases.
B — Via MadaAudit Application
- USB drive serial number (for license binding)
- PC hardware identifiers (used locally for audit reports)
- Audit results synced to your own Google Sheets account (data you own)
- License activation timestamp and usage count
03 How We Use Your Information
- To respond to contact form inquiries
- To deliver and activate your MadaAudit license
- To verify license validity and prevent unauthorized use
- To send important service notifications (e.g., license expiry warnings)
- To improve our software based on general usage patterns
We do not sell, rent, or share your personal information with third parties for marketing purposes.
04 Google Services & OAuth
MadaAudit integrates with Google Sheets API to sync audit records. This integration uses a Google Service Account — it accesses only the specific Google Sheet you configure in the application settings.
Our use of Google APIs complies with the Google API Services User Data Policy , including the Limited Use requirements.
- We only access Google Sheets data necessary for audit record synchronization
- We do not share Google user data with third parties
- We do not use Google data for advertising purposes
- You may revoke access at any time via your Google Account settings
05 Cookies & Analytics
Our website (madanl.com) uses the following analytics tools:
- Microsoft Clarity — records anonymous session data (heatmaps, scroll depth, click patterns) to help us improve the website user experience. No personally identifiable information is collected. See Microsoft's Privacy Statement.
No advertising cookies or cross-site tracking cookies are used on this website.
06 Data Retention
- Contact form submissions: retained for up to 2 years or until your request is resolved
- License records: retained for the duration of your subscription plus 1 year
- Audit data in Google Sheets: stored in your own Google account — you control it entirely
07 Data Security
We implement reasonable technical measures to protect your personal data, including:
- HTTPS encryption for all website communications
- AES-256 encryption for sensitive license data stored on USB drives
- SHA-256 integrity verification for application files
- Rate limiting and bot protection on all web forms
No method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your information.
08 Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at info@madanl.com. We will respond within 30 days.
09 Children's Privacy
MadaAudit and madanl.com are intended for professional IT technicians and businesses. We do not knowingly collect personal information from children under the age of 16.
10 Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
11 Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
- Hazem Khodier — Mada Software & AI
- Email: info@madanl.com
- Website: https://madanl.com